Freight Charges

Freight charges are added during the checkout process.

Any duty or taxes upon delivery are the purchasers responsibility.

Products that arrive damaged will be replaced at no cost to you.  Email us at: sales@matakanabotanicals.co.nz if you have any questions or concerns.

Best endeavours have been made to represent our products correctly.  In some cases colours may not be exact.

We aim to have parcels dispatched the next working day.  We will contact you if there is any delay.

If your parcel is required by a certain date please make a note in the comments box and we will endeavour to freight on time. 

If it's a gift please tick the appropriate box.

If your parcel hasn't arrived within the timeframe above please contact us on: sales@matakanabotanicals.co.nz

PLEASE NOTE WE CANNOT SEND TO A BOX NUMBER

We do not pass on any information to third parties and will update or remove your information on request.